Privacy Policy

1. Introduction

Tour Smart Hacks ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tour-smarthacks.com or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Booking and travel preferences
• Payment information (processed securely through third-party providers)
• Communication records and feedback

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our site
• Referral source and exit pages

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our tourism services
• Process bookings and manage your travel arrangements
• Send you updates, newsletters, and marketing communications
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• With travel partners (hotels, transport providers) necessary to fulfill your bookings
• When required by law or to protect our rights and safety
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Delete your personal data
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information about our use of cookies.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.